Crisis Support & Emergency Resources
If you, a family member, or someone you know is in immediate physical danger, experiencing severe acute psychiatric distress, or having thoughts of self-harm, please reach out immediately to the 24/7 emergency services below.
Clinical Service Boundary Notice
Hope & Serenity Hub is an outpatient centre providing scheduled mediation, psychological therapy, and mentorship. We do not operate a 24-hour acute emergency psychiatric inpatient facility or physical crisis triage casualty unit. If you require immediate emergency intervention, please contact the dedicated 24-hour hotlines or hospital facilities listed below without delay.
24/7 Free Helpline Contacts in Kenya
Befrienders Kenya
Confidential emotional support for anyone in distress, experiencing suicidal thoughts, or enduring acute despair.
Kenya Red Cross Toll-Free
Nationwide emergency medical response, ambulance dispatch, trauma support, and crisis coordination.
National GBV Toll-Free (1195)
Healthcare Assistance Kenya (HAK) confidential toll-free crisis helpline for survivors of gender-based violence.
24/7 Hospital Emergency Psychiatric Units in Nairobi & Kiambu
Mathari National Teaching & Referral Hospital
Thika Superhighway, Nairobi
Chiromo Hospital Group
Muthangari Road, Lavington & Braeside, Nairobi
Kenyatta National Hospital (KNH) Emergency
Hospital Road, Upper Hill, Nairobi
Seeking Scheduled Therapy, Mediation or Coaching?
For non-emergency personal, marital, dispute resolution, or personal growth consultations, schedule an appointment with our specialists.